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GC login broken

12 posts in this topic

Posted · Report post

Anybody else having a problem logging into the website today?

 

I keep getting this:

 

Please correct the following issues:
  • An error occurred while logging in. Please try your request again. If you continue to have problems, please send an email tocontact@geocaching.com.

 

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Posted · Report post

Had the same issue.  Password would not work had to reset.

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Posted · Report post

Weird.  It is working now.  I had even tried my kid's logins and they were broken.  But I took a nap and now it works.  So, I should take naps more often.

green-eyed and TexasWriter like this

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Posted · Report post

I have em a call on your behalf.

They realized they (GS) had no idea who they were messin' with.

Really. ;)

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Posted · Report post

I had that problem late last night. They may have been working on the site. Anyway I haven't been on today until just now. Whatever it was seems to have been corrected.

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Posted · Report post

I got this response this morning from GC:

 

 

Liebe Geocacher,

Vielen Dank für Eure Nachricht. Wir hatten technische Schwierigkeiten mit dieser Funktionalität auf unserer Seite, die aber nun behoben wurden. Ihr solltet Euch nun wieder problemlos einloggen können.

Für die entstandenen Unanehmlichkeiten möchten wir uns entschuldigen.

Mit freundlichen Grüßen,

 

Annika
Community Manager

 

 

Helpful.  I haven't yet had it translated.

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Posted (edited) · Report post

Geocachers love,

Thank you for your message. We had technical difficulties with this functionality on our side, but these were now fixed. You should now be able to log your problem again.

Incurred for the inconvenience we apologize.

Sincerely,

 

 

==================

 

Or something similar....

Edited by cachestacker

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